Neighbourhood Press needs time to prepare an order for shipping. This time will vary for each order, but will normally be within 1-3 business days. The customer will be notified once the item has been shipped or if it is ready for collection.

Please note that processing times will differ for custom print orders. If you order custom prints online, one of the friendly Neighbourhood Press team will be in contact via email to liaise deadline and project timelines.

Same state (WA): 1-3 working days
Interstate: 6-8 working days
International: 7-20+ working days*
*International shipping times depend on the shipping method and location

Neighbourhood Press will do its best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Yes, you can collect your order. We’re based in Fremantle/Walyalup, so if you’re local, the pick-up option will be available to you at check out. You will receive a fulfilment email once your order is ready for collection and at that stage we ask that you get in touch to arrange the collection of your order.

The best way to purchase directly from us is to place an order online and if you live locally to Walyalup/Fremantle, to select our pick-up option at checkout.

We occasionally run studio open days and take part in a variety of makers markets throughout the year. The best way to hear about events like these is to follow us on socials or sign up to our mailing list.

Our studio is located in Stackwood, an exciting creative venue and concept store in Walyalup, Fremantle. If you’re planning on visiting us, we kindly ask that you contact us ahead of time, so that we can arrange a time with you. If you see our studio open sign, please feel free to pop in and say hello!

We are open weekdays:
11:00am - 5:00pm

At Neighbourhood Press, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we will gladly accept returns within 30 days of the purchase date.

Please read our full returns and shipping policy before contacting us.

Please inspect your order upon arrival and contact us within 14 days of receipt if the item is defective, damaged or if you received the wrong item, so that one of our team can evaluate the issue and make it right.

It's important to note that all our printed products are printed in small batches. Our Risograph printer can only print one colour at a time and the Riso printing method often produces quirks, such as misregistration, uneven coverage and a beautiful grainy quality. These quirks are what give Riso prints their unique aesthetic and makes every Riso print slightly different to the next.

We cannot always guarantee that any ordered items will be as pictured on our website. We do our best to photograph and present our products digitally for you to browse them as accurately as possible. The Risograph's spot colours cannot be replicated on screen (especially the fluorescent inks) so please keep this in mind when purchasing items.

Please email us if you have questions about a particular item, and we will be more than happy to help.

Every item on our site is 100% designed by Neighbourhood Press. We do Risograph printing, packaging and fulfillment here in our studio located in Fremantle/Walyalup, Australia. Some of our non-paper items are produced by other manufacturers in Australia, but all else is Risograph printed and finished by us in-house.

Risograph is a type of stencil duplicator designed in Japan in the 1980s. The printers have the ability to combine and layer incredibly bright and vivid colours to make prints. To read all about Risograph printing and our process head to our 'What Is Risograph?' page.

Yes, you can. We have a range of custom services available and you can read all about them here.

Turnaround times for projects generally depend on your project specifications. Generally speaking it is best to allow at least two working weeks for all print orders. We work on a first come, first serve basis and will let you know if our bookings are at capacity.

We do not produce temporary screen printing Riso mesh and do not offer any textile printing services.

The Riso Screen system should not be confused with Risograph printing, as these are two entirely different services and machines.